Recognising Red Flags
01
Unsolicited contact from a private advert.
Understanding the early warning signs is the first step in protecting your vehicle and your rights. We provide a clear overview of common indicators that may suggest a potential risk in your sale-or-return arrangement.
02
Rushed handover or pressure to sign immediately.
03
Promises made solely by phone without a contract.
04
Unexplained storage or marketing fees.
05
Vehicle retained while charges are disputed.
06
Failure to provide itemised evidence for charges.
Common Red Flags
We provide a clear guide to identifying warning signs in your vehicle brokerage agreement. Recognising these early can help you protect your rights and preserve the evidence needed for a successful resolution.
[ 01 ]
Unsolicited Contact
Private advertisements are a legitimate way to find buyers. However, if a broker contacts you without a prior advertisement, it may be a sign of a sale-or-return arrangement.
[ 02 ]
Pressure to Hand Over
Rushed handovers can lead to a lack of due diligence. If the broker is pushing for immediate action, ensure you have a clear understanding of the cancellation policy and all fees.
[ 03 ]
Unclear Fees
Always request a full, itemised breakdown of all charges. Unexplained or unclear fees, especially those related to storage or administration, can be a major red flag.
[ 04 ]
Disputed Charges
If the broker retains the vehicle while you dispute the charges, it can create a significant legal and financial burden. Ensure all communication is documented in writing.
[ 05 ]
Price Changes
Any significant changes to the advertised price after the initial agreement must be agreed upon in writing. Promises made over the phone are not legally binding.
[ 06 ]
Missing Evidence
Failure to provide an itemised breakdown of all charges or a clear copy of the signed agreement can leave you without the evidence needed to resolve disputes.
Identifying Red Flags
Unsolicited Contact
We provide a clear guide to the warning signs you should watch for before handing over your vehicle. Recognising these issues early is the first step in protecting your rights and preserving the evidence needed for any future dispute.
Be cautious of private advertisements that appear on social media or classified sites. These unsolicited contacts often indicate a broker is trying to secure your vehicle without a formal, documented agreement.
Rushed Handover
If the process feels rushed or pressured, take a step back. A legitimate sale-or-return arrangement should allow you time to review the agreement and ask questions before signing.
Phone Promises
Always ensure that all key terms, including the return figure and cancellation charges, are documented in writing. Promises made over the phone are not legally binding and can be disputed later.
Unitemised Evidence
Failure to provide a clear, itemised breakdown of all fees and charges is a significant red flag. You have a right to know exactly what you are being charged for before you hand over your car.
Price Changes
Any changes to the advertised price after you have signed the agreement must be communicated in writing. Disputes over price changes without a clear agreement can be complex and costly.